Privacy policy

Privacy Policy

This policy describes what information Uptown Express ("we", "us") collects when you visit or make a purchase from our store, and how we use it.

What we collect

  • Order information: your name, shipping and billing address, email address, phone number, and payment details, collected when you place an order. Payment card details are processed by our payment providers and never stored on our systems.
  • Device information: browser, IP address, time zone, and pages viewed, collected automatically through cookies as you browse, used to keep the store working and to understand how it is used.

How we use it

  • To fulfill orders: processing payment, arranging shipping, and sending order and tracking confirmations.
  • To communicate with you: answering questions sent to support@gbclothingshop.com and handling returns.
  • To screen orders for fraud and to comply with legal obligations.

We do not sell your personal information. We share it only with the service providers who make the store run — our e-commerce platform (Shopify), payment processors, and shipping carriers — and only as needed to serve you.

Your rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing support@gbclothingshop.com. We respond within 5 business days.

Cookies

The store uses cookies required for the cart and checkout to function, and analytics cookies to understand site usage. You can control cookies through your browser settings.

Contact

Uptown Express · 927 N Clinton Ave, Rochester, NY 14621 · support@gbclothingshop.com · (585) 232-1215