Refund policy

Returns and Refunds

We want the tie on your collar, not in a drawer of regrets. If a purchase is not right, you have 30 days from the day your order is delivered to return it.

Conditions

Items must be unworn, undamaged, and in their original condition.
There is no restocking fee.
Return shipping is paid by the customer. We recommend a tracked service; lost return shipments cannot be refunded.

How to return

Email support@gbclothingshop.com with your order number and the item(s) you are returning. We respond within 5 business days with a return authorization and the return address.
Ship the item back using the carrier of your choice.
Once the return arrives and is inspected, we issue the refund to your original payment method. Depending on your bank, the refund appears within 5–10 business days of being issued.

Damaged or incorrect orders

If an item arrives damaged or we shipped the wrong item, email us within 30 days of delivery with a photo and your order number — we will make it right at no cost to you, including the return shipping for that item.